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February iiNews

editor's note

In iiNews, I 'm happy to announce the return of everyone's favourite Irishman, Finn. Already released on free to air TV, Finn makes an always hilarious come back in a set of ads as we at iiNet endeavour to introduce Naked DSL to the general public.

With internet security never being too far from our minds, in tech tips we look at the ever growing threat of hoax emails and hopefully provide some measures that you can employ to protect yourself.

Finally, continuing on with the summer entertainment trend, this month's issue dips into the internet world of alterative music, exploring some of the better sites and forums out there.

 

Shannon McCaughey
iiNews Editor
iinewsfeedback@iinet.net.au

inbox

"Having received an iPod nano for Christmas, I was very interested to read your feature on podcasting in last month's edition. Previously the whole concept of podcasting had been a bit of a "black hole" to me and I'm still certainly a long way off creating my own podcasts but at least now I can download and listen to podcasts of my favourite radio shows on demand - it's great. Thanks for the useful read."

- Rufus Herds, WA

Not a worry Rufus, I love to share my passion for podcasting with iiNews readers! Glad to hear you're enjoying listening to downloaded content, but when you do start to feel a bit more adventurous and you want to experiment with creating your own, check out this online tutorial and have some fun with it. - Ed

"I've noticed iiNet has launched a new advertising campaign this month. As a customer who has been with iiNet for around 5 years, I actually really like "the iiNet guy" you use in your ads and think he puts forward a good face for iiNet. It would be great if you would write a bit of a feature on him and the strategy behind your latest campaign as I'm sure a lot of people are interested in finding out more about it."

- Sheryl Halfpenny, WA

Thanks for your email Sheryl. You'll find a story in this month's newsletter dedicated to our latest campaign and "the iiNet guy" (Finn). Enjoy! - Ed

Send your newsletter views, news and suggestions to iinewsfeedback@iinet.net.au

news

Barclays English Premier League On Demand

The 2008 Barclays English Premier League has kicked off and we're right there with it, streaming games to all iiNet customers free of charge and without affecting your quota. Since our launch on February 4 we've seen an abundance of iiNet soccer fans log on. Here are some slightly interesting facts:

- Last week's peak viewing time was 7pm on Monday night, with around 100 people catching the Man Utd vs Man City game.
- At this time there were approx 6000 minutes of EPL action being streamed to iiNet customers, with 2,600 hits on the page.

Be part of the action next week, check out a game at your leisure on the iiNet my media page.

finn is back
finn 1 Finn is back and quirkier than ever. This time the lovable Irishman is peddling our latest innovation - Naked DSL.

To give you some context around the direction behind our latest campaign and an insight into the colourful character of everyone's favourite Irishman, iinet's 07 campaign introduced Finn to the public, alongside our brand. The campaign was a huge success, we quickly realised that the public loved Finn as much as we do.

With this mind, Finn is set to make a come back this year as we introduce Naked DSL to the public.
finn 1

The next wave of ads are an extension of the popular manifesto look and feel of 07, with a focus on the benefits of going Naked. A new set of ads will set sail next month to keep things fresh and interesting. Alongside this, Finn also has a facebook profile! So why not jump on Facebook and add his geekiness to your friends list.

Let us know what you think of the new campaign by dropping us a line at iinewsfeedback@iinet.net.au and keep an eye out for hilarious bloopers and outtakes from the Naked campaign on youtube.
finn 1
Finn's Vital Stats for easy be-friending:

Affiliation: iiNet
Location: Wherever there are two people who need to connect, I'll be there...
Perth, Australia, 6000
Phone: It's cheaper with Naked DSL. That's all I'm saying.
Birthday: March 17, 1979
Personal Information:
I'm like the ultimate net nerd, only with better dress sense. I love the creativity of the internet. I love how it's brought the world together in a whole new way that governments and big business can't touch or control. And I love that iiNet's mission is to help more people truly connect by giving them better, faster Internet. But my lifelong project is to find out why hot dogs come in packs of 8 but hot dog rolls come in packs of 12.
Personal Interests:
Making lifesize macaroni celebrity statues.
Phoning my nan in Ireland on iiTalk.
Cheerleading.
Downloading Walker Texas Ranger.
Cyber Karate.
Alien autopsies.
Duct tape.

business news

Want to drive more customers to you business location?

iiNet, in partnership with Tomizone , a WiFi provider, is the only Australian ISP that gives you the opportunity to make money out of your broadband connection. No catches, no gimmicks! You can become a wireless hotspot location easily and share your broadband connection securely to make some money, in-fact 50% of all money spent on your hotspot. The only thing you will need to do is decide when you want to hit the "Pay Me" button on your Tomizone account!
Check out www.iinet.net.au/products/business/hotspots/index.html follow the instructions and you will be up and running in about 10 minutes. What have you got to lose!

wireless hotspot image

It's February, and summer's in full swing. so this month we thought we'd get in shape with Sydney small business, Fit in.

Launched six months ago, Fit In is a health and fitness solution providerrun by Amy O'Maley, to promote health and fitness in the workplace and improve people's quality of life, increase their morale and therefore increase productivity and job satisfaction.

Amy's work covers a wide range of services including fitness assessment, health expos, sport's packs, group fitness, fitness challenges, life coaching & massage amongst others! Given her busy working lifestyle, iiNet broadband & VoIP provide Amy with the ability to be able to service and communicate with her customers in an efficient manner.

You can find out more about Fit in by emailing Amy at amy@fitin.com.au or by mobile on 0404 490 527.

If you like your business featured in next months newsletter, email us at businessteam@iinet.net.au and tell us what makes your business special

support & services

Toshiba

broadband for baby boomers

Our 'Broadband for Baby Boomers' workshops have proved very popular with the people of Perth. Held at our Adelaide Terrace office and delivered by volunteer iiNet staff after work, these workshops have helped introduce new 'surfers' to just some of the secrets of the internet.
Feedback has been great including regular comments that the 90 minutes sessions go too fast!

The workshop is split into two modules:

Module 1 - if you're brand new to the internet this workshop is for you.

Topics include
- general information about the internet;
- finding information;
- online shopping;
- local entertainment;
- online radio;
- and video sites such as "YouTube".

Module 2 - a continuation of Module 1, this workshop is for people wanting to find out more about what the internet can offer.

Topics include
- online banking;
- travel and booking holidays;
- communities and networking;
- online music stores such as iTunes®; and
- internet security.

The next set of workshops are scheduled for Wednesday 5th March (Module 1) and Wednesday 12th March (Module 2) from 6.30pm - 8.00pm.

If we've caught your interest and you would like to register, just email sponsorships@iinet.net.au with your name, contact phone number, email address and workshop preference (Either Module 1 or 2 only, or both).
Tell your friends and remember - you don't have to be a customer to come along.

tech tip - email filtering
With Rachel Ladwig

Sometimes you receive emails that aren't from an email address you recognise. Most of the time they're spam and you just want them deleted. A lot of the spam emails sent are filtered out using our server level spam filtering software, Symantec Brightmail, however as spammers constantly change their tactics on how they send spam email (such as subjects and email addresses) some spam email does get through.
You can setup your own email rules to filter out spam or block particular email addresses through our webmail. Just log in from the myii page using your account username and password.

Once logged in, you can adjust your settings depending on which interface you use.

Basic Interface
Select the Folder's menu. There are three sections you can use to get rid of spam: the Folder Manage, Block email addresses, and Email to folder sorting. We already have a folder called "Spam" set up for you, but you can create new ones if you like by typing in a new "Mailbox Name" and selecting "Add Folder".
Blocking email addresses means that if any emails are sent to you from the addresses you specify as blocked you won't receive them at all. Just type in the email address you want to block, and select "Add Email"
You can also move emails automatically to your Spam folder (or your Trash folder) by setting up the email to folder sorting. Just enter in either the email address that it comes from or a subject, and select the folder you want to move the email to, and click "Add Email Sort"

Advanced Interface
Select the Tools menu, and then Email Rules. The sections are the same as the Basic interface, except for creating a new folder. You can create new ones by selecting "New Folder" and then giving it a name and deciding where it will sit amongst your other folders.
If you're using an email program such as Outlook or MacMail, you should also be able to setup filtering rules. Just check out sections such as rules, spam or filtering in the settings for the program.

For further information on spam please visit iiNet FAQs.

security watch

top 5 viruses reported to Sophos in January

  1. Pushdo
  2. Netsky
  3. Mytop
  4. Dropper
  5. Zafi

List provided by Sophos. Remember, all iiNet plans come with industry leading Sophos email anti-virus and Ironport spam protection that is automatically kept up-to-date with the latest virus threats. However, to fully protect your system, we recommend that you use our email anti-virus in conjunction with a personal anti-virus product such as those listed on this page.

Hoax iiNet email

A fraudulent email purporting to be from iiNet support slipped through some of our spam filters last week.

The subject line reads " URGENT ACCOUNT REVALIDATION PROCESS " and asks members to under go re-validation process by replying to the email with their iiNet password, full name and sercurity questions .

A copy of the email text is below:

From: THE IINET TEAM <info@iinet.net.ms>
Date: Mon, 11 Feb 2008 1:35
Subject: URGENT ACCOUNT REVALIDATION PROCESS


Dear Customer,

Due to a few problems experienced in our service network,you are expected to undergo an account holders re-validation process in order to sort out some problems that may be encountered in our email service to you.

This process is not going to take long and will be characterized by certain lapses in our email services to you.

The iiNet Network® will require you to complete the account details below and select a test question and answer (to serve as security code that will be needed in logging in to your account service during the duration of this process). These details below should be stated in your reply to this email;

Full Name:
Address:
Email Account login:
Account Password:
*Test Question:
*Answer:

You will be sent a new confirmation alphanumerical password to that will only be valid during this period and can be changed after the process.

Thanks for your understanding.

Customer Service

If you get this email, delete it immediately . iiNet will never ask you to confirm your password via email. If you receive an email that asks you to do so, always check with iiNet support first by calling us or emailing a copy of the email to support@iinet.net.au

If you did reply to this hoax email we recommend that you reset your password straight away by visiting your account toolbox at https://toolbox.iinet.net.au/ or by calling our support team on 13 22 58.


feature story: going portable

Replacing the old clunky, stationary desktop for a smaller streamline more powerful laptop is an attractive option and with laptop sales surging above desktops it seems it to have become a popular option. With this in mind, I thought it only fitting to this month look at the options out there in the laptop market.

Toshiba Toshiba Satellite A200
RRP: $1,999
Specs: 1.86GHz Core 2 Duo / 2G RAM
The satellite series have been around since the dawn of time but they prove themselves time and again - the Toshiba satellite A200is a perfect example of this. A computer that is easy enough to lug around, the A200 has good versatility performing almost any task you require,even heavy graphics. Including the nifty extra of a fingerprint scanner, the A200 is a well thought out computer. While it's long on features, it's a little short on looks. Being quite large and plain looking means you will be lugging it instead of carrying it.
www.toshiba.com.au

Dell Inspiron Dell Inspiron
RRP: $1,899
Specs: 2.2GHz Core Duo / 2G Ram
The Dell Inspiron series seems to break away from the standard dell design thanks to colourful options to choose from - but that mood is shattered once you open it up to see little has changed from past designs. Disappointing as well is the unremarkable performance that this machine gives, considering its core specs.
www.dell.com.au
Dell Inspiron Mac Book
RRP: $1,899
Specs: 2.2Ghz core
It's the small touches that stand MacBooks out from the competition. The lid is secured to the base section using a magnet, as is the power cable. The design is streamline, compact and simple. Running a apple's new leopard operating system, that doesn't have the bug problems of Vista, the Mac book is a very attractive non Microsoft option. The beauty of this machine is that it simply works well in almost any situation.
www.apple.com.au
Dell Inspiron Lenovo ThinkPad
RRP: $1,599
Specs: 1.8Ghz Core Duo / 1G Ram
Like an old work horse, the ThinkPad has always been afavourite for business. While not overly fast, pretty or sleek, the ThinkPad does however work. Not appearing to change in design in ten years the blocky ThinkPad does sport near military specs, boasting to be by far the most solidly built laptop out there. It's not my cup of tea, but it has well and truly cemented its place in business with the Volvo driving inclined out there.
www.lenovo.com.au
Dell Inspiron HP Pavilion tx1219AU
RRP: $2,299
Specs: 2.2GHz AMD Turion 64 / 2G RAM
A convertible in the world of laptops, the HP is a flip tablet and is certainly eye catching in design. With a unique rippled mouse pad and touch tablet screen this machine is brimming with features. Surprisingly sleek in design and rather portable, the major problem with the HP tablet is that it drains power very quickly, tying you to the wall.
www.hp.com.au
Dell Inspiron Mac Air
RRP: $2,699
Specs: 1.6Ghz Core Duo / 2G Ram
The newest and most exciting laptop on the list, the Mac Air is simply stunning to look at. With the ability to fit in an A4 envelope this machine is created with travel in mind. Brimming with features for something so small, apple has employed many of the features that have made the iPhone and the iTouch so successful. While not as powerful as other laptops in this price range, it does not intend to be. It is simply a very nicely designed machine to fill the portable needs of the modern lifestyle.
www.apple.com.au

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iipeople

staff img staff profile

Name: Andrew Poli
Title: Resource Planner

What does your current role involve?
I'm a Resource Planner, my primary responsibility is to predict the number and length of customer calls and then to allocate staff accordingly so that when someone calls they don't have to wait too long. In other words, if you have to wait on hold for too long it's my fault.
Creating and managing a set of fixed days and start times that tries to satisfy the needs of our clients and our staff is a big challenge but one which our team is constantly working towards. Day to day changes, advising on possible ramifications of suggested changes and filling in for our reports specialist are some of my other duties.

What did you do before you came to iiNet?
I studied to become a secondary maths teacher but discovered that written assignments and myself don't mix. During that time I spent some time in hospitality then landed a job with Wantree in tech support. There I finally worked out what I'm good at, problem solving, something that I've continued in every role at iiNet I've moved into. I spent a year there and came over to iiNet as one of the Wantree 'assetts'.

What is the best thing about working at iiNet?
Like everyone else has probably said, the people, but I've always enjoyed a fast paced environment, whether working behind a bar, helping customers get their connections up and running, identifying and troubleshooting faults or reacting to the constant changes in our industry it keeps me from becoming complacent and provides constant challenges.

Your favourite website?
Snopes.com , I have a particular dislike of those chain emails claiming everything from cold water causes cancer to the fact that small blue people from Azerbaijan were responsible for 9/11 and Snopes generally has the answers which can then be sent back to 'inform' and maybe get others to think about and question what they are told.

customer img customer of the month

Name: Conor Fahey
Location: Fremantle, WA
Account type: broadband2+
Customer Since: 1999

Describe your typical day of living online?
I wake up first thing and check the music downloads I had running overnight, then upload the good ones onto my ipod to listen to when I smash out a few reps at the Gym. Before work I always log onto ABC News online over breakfast to check out the state of the world, followed by a visit to seabreeze.com.au to see what the wind and swell are doing, to asses weather it is worth ditching work and going for a surf or a dive. After work I will always re-stream that afternoon's 'full frequency' program from rtrfm.com.au that I missed, to keep abreast of the latest in electronic music. Of the the evening I try to keep up with the latest DubStep blogs and forums chasing sick tunes and new releases that I can download, so they are ready for me to spin on the weekend!

The best thing about broadband for you?
Being able to re-stream radio shows, upload podcasts and download the freshest hottest and latest underground electronic music ....... The stuff no one else has!

Your favourite site?
At the moment www.barefiles.com , 'A highly influential mixes archive website for international Dubstep followers.' The best place to find the tunes that you won't hear on the dance floor.

Interested in being our next customer of the month? Send your details to iinewsfeedback@iinet.net.au.

competitions

It was a time when man and beast were untamed and the mighty mammoth roamed the earth. 10,000 B.C. follows a young hunter (Steven Strait) on his quest to lead an army across a vast desert, battling saber tooth tigers and prehistoric predators as he unearths a lost civilization and attempts to rescue the woman he loves (Camilla Belle) from an evil warlord determined to possess her.

To celebrate the Australian release of 10,000 B.C on 6th March, Warner Bros Pictures have kindly passed on to us 50 double passes to give away.

To be in the running for this prize, email competitions with "10 000 BC Competition" in the subject line, and provide your username, full name and address by 5pm WST, March 15, 2007, along with the answer to this question: Name one website featured in this month's site scan? ( hint: check the very bottom of this page )

Check out the official website at www.10000bcmovie.com for ratings and information closer to the release date.

For almost a decade, the Plain White T's have been playing to packed audiences craving for that perfect pop-punk punch. Their journey, which began in a small suburban basement playing covers, has taken the band to Warped Tour three times, landed them opening slots for bands like Jimmy Eat World and AFI, and now finds the high-energy five-piece about to kick-off the 2006 Nintendo Fusion Tour with Hawthorne Heights. The Plain White T's are road warriors in the truest sense and with their first major label album, Every Second Counts, the band is ready to rock in a big way. Call it hard work or call it destiny, one thing's for sure -- the Plain White T's were put on this earth to entertain you.

To celebrate the Plain White Ts' album's release, the kind folks at EMI have given us 10 CD packs to give away featuring the Plain White Ts' latest single "Our Time Now" plus new albums from Lenny Kravitz, Hot Chip, VHS or Beta and Nick Cave's latest release.

To be in the running for this prize, email competitions with "Plain White Ts' Competition" in the subject line, and provide your username, full name and address by 5pm WST, 15th March 2008, along with the answer to this question: Who is the director of Sweeney Todd? ( check out the movie review.)

entertainment

sose thumbnail

2 minute games review - Sins of a Solar Empire(PC)
with Niaal Holder

These wild, modern days, there's a lot less of the 'new' and lot more of the 'old wearing new trousers'. Sometimes this can work out - things 70s sci-fi, British suave and even cut-offs are terribly re-fashionable. There's still absolutely no place for fluoro though, which brings me to the thrust: rehashing old themes better be done well if the punters are going to yum it up. And in the turbulent world of noughties gaming, with pre-teen gamers barking for originality at every turn, one must truly harness the best of past days in order to appease our voracious youth.

Sins of a Solar Empire, take a bow.

In a single breath, Sins feels like Eve Online all mashed up with Civilisation and Star Control... it's not quite one or the other, but in playing this strategic sci-fi lovely you'll sense the presence of each in great doses, and you'll like it. It's simple and yet gorgeous; shallow but involving. It's part RTS, part war simulation, with an elegant interface for quick and total control on all levels.

Take command of one of three (there's always three, isn't there?) human/alien races and kick things off in your chosen system. To begin, you'll be expected to gear things up around your home planet - setting up mining operations, generating income. Researching civil and military improvements, kitting out your spacecraft fleet and walling up your planetary defence. All appears to be going well, so now it's time to jump ships into neighbouring planetary orbits, repeating the process and scaling up your operations, armies and incomes. Rinse and repeat, for all planets around all available stars... the catch being, your friendly neighbourhood opposition is doing exactly the same, and doesn't want you dirtying your feet on their nice new carpet. So they'll shoot you, you'll shoot them, planets get bombed and colonies change hands over, and over... like angry, angry chess on a planetary scale.

This all sounds a bit flat and plain - and to begin, it feels like it too. My first forays felt like playing Tiberium Wars, in that a simple tank rush appeared to win hands down every time. Trouble was, I was always on the receiving end, and it wasn't fun. After a few weary attempts though, Sins starts to make a bit more sense. The formidable depth of the skill trees became logical and apparent. Pushing straight into military wins the early fights, but won't last without civil feats. Likewise, over-renovating colonies and mining the frig out of your asteroids leaves the front door wide open to attack, if you haven't kept an eye on it. The trick is how to strike a balance between economy and warfare, to such an extent that one plays off the other - resources pumping fleets out steadily, while fleets win over new colonies in turn.

There are a variety of ways to achieve this, both through the race selection you've made and the myriad of optional paths housed in the skill trees. You simply won't be able to bulk-learn the skills without having to engage the enemy at least once, and if you're still trying to jack-of-all-trades it when they ring your doorbell, you can kiss your homeworld bubbye. So put plainly, the game revolves around managing and micro-managing small, medium and large scale spacecraft through combat and colonisation, whilst also tricking things out via the trail of planets you're claiming in the name of win.

Sins is very simple to control - the interface is for the most part, easily picked up without instruction. The scroll wheel scales the map from planetary orbit right back to total star system overview - a la Supreme Commander. You'll get the hang of how things are performed, what you'll struggle with (as I did, hard) is exactly why things happen the way they do... to such an extent that often, defeat doesn't come with any lessons, and you'll stumble through the same mistakes a couple of times before really knowing why. Even set to 'easy' opponent, the computer steamrolled me if I dawdled too long.

What it all comes down to is a release that's genuinely worth getting stuck into. It's straight scenario-based space combat and control, with online play and a variety of permutations to explore. It's crisp, clean and just the right dose of engaging - I heartily recommend it to you all forthwith.

Sweeney Todd
movie review - Sweeney Todd
With Shannon McCaughey

Tim Burton has once again teamed up with Johnny Depp to explore the dark but romantic literary urban legend that is Sweeney Todd.
With its rivers of blood, this elegant slasher musical isn't for the faint of heart or stomach, especially thanks to the contents of Mrs. Lovett's pies.

Yet as we have come to expect from this partnership, this adaptation of Sweeney is nothing short of brilliant. For his sixth collaboration with the director, Johnny Depp stars as Benjamin Barker aka Sweeney Todd, a barber falsely imprisoned by Judge Turpin (Alan Rickman). After leaving prison, he comes back to Victorian London to find his wife dead and his daughter held captive by his nemesis Judge Turpin. As he plots his revenge, Sweeney joins forces with Mrs. Lovett (Helena Bonham Carter), and while he preys on clients asking for a shave, his new partner turns the bodies into baked goods. Biding his time Sweeney Todd takes to what he sees to be the filth of London with a cut throat razor in hand.

As a musical, special credit should be given to composer Sondheim for the catching yet haunting songs that leave you tapping your foot as you walk out of the cinema. Adding a feather into a already brimming cap, Depp shines through with voice in Sondheim's songs.

This truly is a film of beauty juxtaposed with brutality and yet another Johnny Depp performance to see.

 

site scan

www.myspace.com
I'm not a big fan of the social networking sites, finding them rather pretentious but I will give credit where credit is due. Myspace has been the best invention for underground music, allowing many artists to access a world wide public platform. Like fishing, the beauty with Myspace is you never know what music is going get you hooked.

www.barefiles.com
Brought to our attention thanks to the very excitable iiCustomer, Conor Fahey, this is a great site for dance music fans looking for an online forum.

www.last.fm
A self proclaimed "social music revolution", this site is a major step forward in music blogging. Social website dedicated solely to music, this site is a great place to find, listen and post music.